Subprocessors
OpenClick Tecnologia da Informação Ltda · Company ID (CNPJ) 43.953.794/0001-10
https://www.openclick.aiVersion 1.0Last updated: November 12, 2026
This is a courtesy translation. The Portuguese version of this document is the legally binding one, as it refers to Brazilian legislation, and prevails in the event of any divergence between the versions.
1. What this page tells you
A subprocessor is a supplier engaged by OpenClick that processes personal data on behalf of its customers in order to deliver the contracted services. This page lists those suppliers, together with the country and the processing region of each one, and is referenced by OpenClick's Privacy Policy and Terms of Service.
Every subprocessor listed here operates under a contract that imposes obligations of confidentiality, information security and processing restricted to the documented instructions of OpenClick and its customers. OpenClick remains responsible to the customer for the acts of its subprocessors.
2. Platform subprocessors
Suppliers involved in operating the solutions contracted by customers:
| Supplier | Country | Purpose | Processing region |
|---|---|---|---|
| Microsoft Azure | United States | Hosting of the application and the database | East US 2 |
| Google Cloud (Vertex AI) | United States | Processing of the artificial intelligence models | Multi-region (United States) |
| Microsoft Azure OpenAI | United States | Processing of the artificial intelligence models | East US 2 |
| Microsoft Azure AI Speech | United States | Transcription of audio messages received in customer service | East US 2 |
| New Relic | United States | Monitoring of application performance and availability | United States |
| Meta Platforms (WhatsApp Business Platform) | United States | Messaging channel, where contracted by the customer | United States |
3. Subprocessors of the institutional website
Suppliers that process personal data submitted through the public forms on openclick.ai, such as the sales contact form and the data deletion request form:
| Supplier | Country | Purpose | Processing region |
|---|---|---|---|
| Google Cloud (Cloud Run) | United States | Hosting of the institutional website | us-central1 |
| Twilio SendGrid | United States | Delivery of the emails generated by the website forms | United States |
4. Changes to the list of subprocessors
OpenClick may engage new subprocessors or replace current ones whenever that is necessary to the evolution and the continuity of the services. In those cases this page is updated, with a new version number and a new date at the top of the document.
Customers with an active contract who wish to be notified in advance of changes to this list may ask to be added to our notification list by writing to dpo@openclick.ai.
5. Contact
Questions about this page, about international data transfers or about the safeguards in place may be sent to OpenClick's Data Protection Officer (DPO) at dpo@openclick.ai.